All SubjectWell Services

List of all services with descriptions
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Service NameDescription
Recruitment SimulationSubjectWell’s Recruitment Simulation offers a real-world, data-driven preview of how a study may perform before full launch. By running a targeted digital campaign and web screener, we assess patient interest and eligibility, then deliver a detailed report on feasibility, potential challenges, and optimization opportunities. This allows sponsors to make informed adjustments early—helping ensure recruitment stays on time, on budget, and aligned with patient needs.
Patient PanelSubjectWell’s Patient Panels give sponsors direct access to insights from real patients through moderated discussions and surveys. Leveraging our network of patients, we recruit individuals who match your study’s criteria to share feedback on protocol design, trial expectations, and potential barriers. These insights help shape more patient-centric trials, improve feasibility, and support better enrollment and retention outcomes.
Patient SurveySubjectWell’s Patient Surveys provide valuable real-world insights by gathering feedback directly from targeted patient populations. Sponsors create custom survey questions, and SubjectWell distributes them to respondents within our network of patients. The data collected helps assess study feasibility, understand patient needs and burden, and inform protocol design—ensuring trials are more inclusive, patient-friendly, and set up for success.
HCP ReferralSubjectWell conducts targeted outreach to healthcare providers who have a history of treating patients with the relevant condition to inform them about the clinical trial opportunity. By educating HCPs on the study, we enable them to identify potentially eligible patients, assist in reviewing medical records, and recommend appropriate patients for enrollment.
Medical Records Retrieval & Confirmed DiagnosisSubjectWell’s Medical Records Retrieval & Confirmed Diagnosis service streamlines the eligibility verification process by obtaining patient consent to request and review their full medical records. Retrieved reports are flagged in the site portal. This reduces site burden, accelerates enrollment, and improves referral quality.
Secondary Screening & Patient SchedulingSubjectWell’s Secondary Screening service adds a deeper layer of qualification by having Patient Companions conduct in-depth phone screenings to confirm eligibility and schedule screening appointments within site-defined hours—ensuring only well-qualified, engaged patients move forward. This reduces site burden, improves visit attendance, and enhances both recruitment efficiency and patient experience.
Full-Site SupportSubjectWell’s Full Site Support is a customizable site augmentation service designed to reduce site burden and enhance patient engagement. Our Patient Companions integrate directly with site teams to manage pre-referral tasks such as patient communication, phone screening, and visit scheduling. This service ensures consistency across sites, accelerates enrollment, and allows site staff to focus on delivering high-quality patient care—improving both operational efficiency and the overall trial experience.
Patient Care & Trial RetentionSubjectWell’s Patient Care & Trial Retention service provides personalized, end-to-end support for patients from enrollment through study completion. Our Patient Companions serve as a consistent point of contact, helping participants navigate the clinical trial journey by offering guidance, logistical support, and educational resources tailored to their needs.
TranslationsSubjectWell’s Translation Services accurately convert IRB/EC-approved recruitment materials into required languages, enabling broader reach and improved patient engagement. By delivering culturally appropriate content on time, we support diversity goals and reduce site and sponsor burden.
Virtual Waiting RoomSubjectWell’s Virtual Waiting Room keeps patients engaged when a trial requires specific conditions, like symptom flares, before they can enroll. Our Patient Companions maintain regular communication with patients through check-ins and reminders, helping them stay informed and trial-ready.

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